HallaHelps help center
Browse articles below, or search.
Search
Getting started
Start here: answering customers in about 10 minutes
Connect your support mailbox
Invite your team
Your first conversation
Switching from Help Scout
Switching from Zendesk
Switching from Freshdesk
Inbox and conversations
Find your way around
Working a conversation
Replying, saved replies and files
Notes, following and seeing who's on a ticket
Filters, bulk actions and tags
Spam, deleting and restoring
Settings
Your profile, signature and look
Company settings
Teams and departments
Signing in and security
Rules for new email
Help center
Build your own help center
Add a Help button to your website
Reports
Reports
Connections
Slack, Microsoft Teams, Stripe, webhooks and Zapier
Translation (Pro)
Billing and your data
Plans, trial and billing
Your data: audit log, export, erase and delete
Quick answers
Quick answers (FAQ)
